FAQs

How can I get in touch about my order?

For any inquiries regarding your order, please email us at questions@stickyusa.com. Our team is ready to assist you!  Tracking information for your order is readily available in your shipping confirmation email.

 

Do you ship internationally?

Yes, we do ship internationally! Please note that StickyUSA is not responsible for any duties and taxes associated with international orders. Be sure to check with your local customs regulations for any applicable fees.

 

Do you do live videos?

Absolutely! Join us for our Live Candy-Making Sessions every Tuesday at 4 PM Pacific on Facebook. We occasionally go live on TikTok as well. Follow us and turn on notifications on Instagram and Facebook (@stickyusa) to catch all our video updates and announcements!

 

What ingredients do you use?

At StickyUSA, we are committed to using high-quality ingredients to create our delicious candies.  You can view all of our list of ingredients here.

 

Do you have a retail store we can visit?

Yes, we would love for you to visit us and experience our candy-making process! To ensure we’re ready for your arrival, please book an appointment in advance. This allows us to prepare some delicious candy just for you!

 

Where are you located?

Sticky is located in the Tin City Annex in Paso Robles, California.

Our Address:
3777 Ruth Way, Unit B
Paso Robles, CA 93446

Look for us in the back corner of the complex. If you enter off Ruth Way, we’re the first driveway on the right at the end of the driveway.

 

Can I order custom candy from Sticky?

Yes, we specialize in creating custom candy tailored to your needs! Whether you're planning a corporate event, wedding, or special celebration, our team can craft personalized candies in unique flavors, colors, and designs. From branded logos to intricate shapes, we’ll work closely with you to bring your vision to life.

To get started, simply contact us at custom@stickyusa.com, and we’ll guide you through the process, including flavor options, design concepts, and packaging. Please note that custom candy orders typically require advance notice, so reach out early to ensure we can meet your timeline.

 

Still have questions?

Feel free to contact us anytime at questions@stickyusa.com!